the best service that I have experienced in the technical field

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Hi Kris,

Thank you very much for your consideration and reduction of charges…I feel that was more than fair.

I think you know how much I appreciate all that you have done for us over the years. You and your staff have always been here when we needed you and taken care of everything. Thank you…service is somewhat of a lost art these days and I appreciate your continued effort in giving the best service that I have experienced in the technical field.

You have a great day Kris and will talk soon (as I am sure we will do something to our computers that will need to be fixed).