Privacy Policy - Quick Connect Computer Services

Last updated January 18, 2021

Introduction

QUICK CONNECT COMPUTER SERVICES (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or any service provided by QUICK CONNECT COMPUTER SERVICES. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from you. Please read this privacy policy carefully.

In order for our sites, products, and services to function properly, we need to collect and use some of your personal information. We want you to understand what personal information we collect and how it is used.

Personal Information Collected

While using our services or visiting any of our stores, we may ask you to provide us with certain personal information. Personal information is any information that is linked to you. Depending on the method of service the information we gather includes:

Online

When visiting our website, we may automatically collect your internet protocol address/location, information your browser or mobile device provides, and any information you provide while on the website, including data submitted on our contact forms. This may include your name, address, email address, telephone number. By using the website, you agree to the collection and use of the information collected in accordance with this policy.

Derivative Data

We also may automatically gather and store certain information in our server logs about the use of our services, such as the number of unique visitors, frequency of visits, how users interact with our services and other information that may help us improve the user experience, market our services and prevent fraudulent activity. This information may include: your IP address, your browser type, your operating system, language, referring URL, and date and time of your request.

Cookies, Pixel Tags & Third-Party Accounts

QUICK CONNECT COMPUTER SERVICES may use cookies or similar technologies on our website to analyze trends, administer to the website, track users’ traffic on the website, tailor and deliver content that is more relevant or interesting to you.

Cookies

A cookie is a small data file that is managed by your web browser and stored on your local machine. We use session and persistent cookies to, among other things, identify your device during a particular interaction and analyze your behavior during a particular visit.

Pixel Tags

Pixel Tags are sometimes called web beacons. They are tiny graphics with unique identifiers, which function similarly to cookies. They help us more efficiently manage the user experience and content tracking.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, Cloudflare, Yandex, Yahoo, and others to allow tracking technologies and remarketing services on the website through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content and better understand online activity. By accessing our website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

In-Person

When QUICK CONNECT COMPUTER SERVICES provides you with a service, either remotely or in one of our stores, we may collect personal information from you, such as:

Name
Mailing or Billing Address
Email address
Cell phone number
Device information, such as serial number or media access control address
Records of products or services you have purchased from us
Any information that you provide as part of our services or products
Payment methods and/or preferences
Video and/or audio recordings in our store, for example, security cameras in certain locations (where permitted by law).

On-site

The technician, with your consent, may need to access your device to perform services requested by you such as device settings, data backup, or technology setup or advice. Be aware that any information displayed on your device or surrounding areas may be visible to the technician. We take your privacy very seriously and will take proper measures to secure any private information.

Use of Your Information

QUICK CONNECT COMPUTER SERVICES may use your Personal Information to:

Fulfill and manage purchases, orders, payments, and other services rendered
Establish and verify your intent
Activate and maintain your account
Provide technical support
Protect and improve our services
Respond to your questions, inquires, comments, and instructions
To enforce Terms and Conditions
Comply with the law and defend our rights
Compile anonymous statistical data and analysis for use internally
Protect against fraud or potential fraud
Notify you of any known breach of your personal information
Maintain the security and integrity of our systems and services.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

This policy does not cover, and we are not responsible for, third-party websites or applications that may be linked from our services; linking to them does not imply an endorsement. We are not responsible for these websites or applications or any information they may collect. You should always review the privacy policy of any third-party website or application that collects your personal information.

Security of Your Information

We use commercially reasonable, industry-standard technical, administrative, and physical security measures to protect your personal information, including encryption where appropriate. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any and all interception or misuse by authorized parties.

Changes to This Privacy Policy

QUICK CONNECT COMPUTER SERVICES may update this Privacy Policy from time to time. If we make any changes to our Privacy Policy, we will change the modified date near the top of this page. You are advised to review this Privacy Policy periodically for any changes.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.

Policy for Children

Our services are not directed to children under 13. Nor do we knowingly collect personal information from children under 13. If you become aware that your child is accessing the services and providing personal information without your consent, please contact us by using the information provided below in the Contact Us section. We will take steps to remove personal information from our storage systems and terminate the account if we determine that a child under 13 has accessed the services.

During all service calls, we require an adult 18 years or older while we perform repairs, no exceptions.

Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us by completing a General request here. You may also contact us at (402) 434-2828 or by mail at Quick Connect Computer Services, c/o Legal Department, 233 N 48^th Street, STE P, Lincoln, Nebraska 68504-3512