I want to thank you for all the help you have been to me over the years of our working relationship.
The computer you built for me has worked exceptionally well (once I stopped throwing that monkey-wrench into it), and the time and effort you put in fixing my mistakes – at your own cost – is greatly appreciated.
One thing that stands out to me: you did not over-sell. Although you could have sold me a computer for a whole lot more money, you advised me to get only what I REALLY needed – not what the industry SAID I needed. And, when I asked about up-grading, you honestly told me that an up-grade was not called for at this time.
Your on-site service has always been timely and courteous, and your on-line answers to my questions have been very helpful.
And, I have seen you grow in this business. The best is yet to come. Thanks.