Clearing Your Browser’s Cache

Browsers for Windows:
Internet Explorer
Firefox
Netscape 4.x
Netscape 6.x/7.x

Browsers for Mac OS:
Safari
Firefox
Netscape 4.x
Netscape 7.x
Internet Explorer

Firefox

1. Open Firefox
2. Click the Tools menu option
3. Click Options
4. Click the Privacy icon to the left
5. Click the Clear button that appears to the right of Cache

Internet Explorer - Windows

1. Open Internet Explorer
2. Click the Tools menu option
3. Click Internet Options
• Look in the middle section of this window
4. Click the Delete Files button under Temporary Internet files
• You will be asked to confirm this
5. Click OK
• The hour glass will disappear when it is complete--this may take a bit of time
6. Click the Settings button under Temporary Internet files
• Look under Check for newer versions of stored pages
7. Select Every visit to the page
8. Click OK
• This will close the Settings window
9. Click OK
• This will close the Internet Options window

Netscape 6.x; 7.x - Windows

1. Open Netscape
2. Click the Edit menu option
3. Click Preferences
• When the Preferences window opens, look under Category on the left
4. Click the right-pointing triangle next to Advanced if it is not already expanded
5. Click Cache under the Advanced heading
6. Click the Clear Memory Cache button (in Netscape 7.x this is not an available option)
7. Click the Clear Disk Cache button
• In the preferences window, look under Compare the page in the cache to the page on the network
8. Change the setting to Every time I view the page
9. Click OK

Netscape 4.x - Windows

1. Open Netscape
2. Click the Edit menu option
3. Click Preferences
• When the Preferences window opens, look under Category on the left
4. Click the [+] sign next to Advanced if it is not already expanded
5. Click Cache under the Advanced heading
6. Click the Clear Memory Cache button
• You will be asked to confirm this
7. Click OK
8. Click the Clear Disk Cache button
• You will be asked to confirm this
9. Click OK
• In the preferences window, look under Document in cache is compared to document on network
10. Change the setting to Every time
11. Click OK

Netscape 4.x - Mac

1. Open Netscape
2. Click the Edit menu option
3. Click Preferences
• When the Preferences window opens, look under Category on the left
4. Click the right-pointing triangle next to Advanced if it is not already expanded
5. Click Cache under the Advanced heading
6. Click the Clear Disk Cache Now button
• You will be asked to confirm this
7. Click OK
• In the preferences window, look under Page in cache is compared to page on network
8. Change the setting to Every time
9. Click OK

Netscape 7.x - Mac

1. Open Netscape
2. Click the Edit menu option
3. Click Preferences
• When the Preferences window opens, look under Category on the left
4. Click the right-pointing triangle next to Advanced if it is not already expanded
5. Click Cache under the Advanced heading
6. Click the Clear Memory Cache button
7. Click the Clear Disk Cache button
• In the preferences window, look under Compare the page in the cache to the page on the network
8. Change the setting to Every time I view the page
9. Click OK

Internet Explorer 5.x - Mac

1. Open Internet Explorer
2. Click the Edit menu option
3. Click Preferences
4. Click the right-pointing triangle next to Web Browser if is not already expanded
5. Click Advanced under the Web Browser heading
6. Click the Empty Now button under Cache
7. Select Always next to Update Pages
8. ClickOK

Safari - Mac

1. Launch the Safari browser.
2. Open the Safari menu.
3. Choose Empty Cache.
4. Click the Empty button.